Connecting Sensus Analytics

This guide walks you through connecting your Sensus Analytics account through Makini Link.

Set aside about 5 minutes. You'll need your utility's Sensus Analytics web address and the email and password of a Sensus Analytics login.

Before you start

Sensus Analytics has no separate API keys. The connection signs in the same way you do in a browser, with an email and a password, and sees what that login sees.

Use a shared service login if you can. If you use your own personal login, the connection breaks whenever you change your password, and it stops working entirely if you leave. A separate login set up just for this connection avoids that. Ask whoever manages Sensus Analytics users at your utility to create one.

The login must be able to open Meter Insight and Alarm Insight. Sign in to Sensus Analytics in a browser with that login and check that both appear.

The login must sign in with just an email and a password. The connection can't answer any extra sign-in step, such as a one-time code.

Step 1: Find your Sensus Analytics web address

This is the address you open in your browser to use Sensus Analytics. Each utility has its own address on sensus-analytics.com, for example https://yourutility.sensus-analytics.com.

Copy just that first part, starting with https:// and ending with .sensus-analytics.com. Leave off anything after it, such as /meterinsight.

If your login can see more than one utility, the address decides which one is connected. To connect another utility, add a second connection with that utility's address.

Sign out, then sign in again at the address from Step 1 with the login the connection will use. Sensus Analytics asks for the email first and the password on the next screen. If that works and you can open Meter Insight and Alarm Insight, the login is ready.

Step 3: Enter your credentials

Go back to the Makini Link tab.

Fill in three things:

Sensus Analytics URL: your address from Step 1, for example https://yourutility.sensus-analytics.com

Username (email): the email address the login signs in with

Password: that login's password

Click Connect.

Keeping the connection working

Things that will break the connection

Changing the login's password: enter the new password on the connection

The login being disabled or deleted: set up another login, then enter its details on the connection

Adding an extra sign-in step to the login, such as a one-time code: use a login that signs in with just an email and password

If something goes wrong

The connection failed right after I clicked Connect.

The data is from the wrong utility.

It was working, now it isn't.

Still stuck?

Send us a note describing which step you're on and what you're seeing. Don't include the password in that message.

Connecting Sensus Analytics

Before you start#

Step 1: Find your Sensus Analytics web address#

Step 2: Check the login#

Step 3: Enter your credentials#

Keeping the connection working#

If something goes wrong#

Before you start

Step 1: Find your Sensus Analytics web address

Step 2: Check the login

Step 3: Enter your credentials

Keeping the connection working

If something goes wrong