Connect ServiceNow once and work with its data through Makini's unified industrial data model: the same endpoints, schemas and relations you use for every other system.
39 unified data models
ServiceNow data through the same v4 endpoints and schemas as every other platform Makini connects.
Two-way sync
30 write operations across 12 data models: create, update and workflow actions, straight back into ServiceNow.
Extend without code
Map any additional ServiceNow field onto the unified model for your connections.Endpoints#
| Data model | Endpoint | Read | Create | Update | Delete | Workflow actions |
|---|
| Account | /v4/accounts | | | | | |
| Address | /v4/addresses | | | | | |
| Asset | /v4/assets | | | | | set-status |
| Attachment | /v4/attachments | | | | | |
| BusinessUnit | /v4/business-units | | | | | |
| Checklist | /v4/checklists | | | | | |
| ChecklistItem | /v4/checklist-items | | | | | |
| Comment | /v4/comments | | | | | |
| Contact | /v4/contacts | | | | | |
| Contract | /v4/contracts | | | | | |
| Country | /v4/countries | | | | | |
| Currency | /v4/currencies | | | | | |
| Customer | /v4/customers | | | | | |
| InventoryDocument | /v4/inventory-documents | | | | | |
| InventoryItem | /v4/inventory-items | | | | | |
| InventoryTransaction | /v4/inventory-transactions | | | | | batch |
| LaborResource | /v4/labor-resources | | | | | |
| Location | /v4/locations | | | | | |
| MaintenanceTemplate | /v4/maintenance-templates | | | | | |
| MaintenanceTrigger | /v4/maintenance-triggers | | | | | |
| OrderMaterial | /v4/order-materials | | | | | |
| OrderResource | /v4/order-resources | | | | | |
| Organization | /v4/organizations | | | | | |
| Partner | /v4/partners | | | | | |
| PurchaseOrder | /v4/purchase-orders | | | | | receive |
| PurchaseOrderLine | /v4/purchase-order-lines | | | | | |
| PurchaseRequisition | /v4/purchase-requisitions | | | | | submit |
| PurchaseRequisitionLine | /v4/purchase-requisition-lines | | | | | |
| Receipt | /v4/receipts | | | | | |
| ReceiptLine | /v4/receipt-lines | | | | | |
| StockLevel | /v4/stock-levels | | | | | |
| SupplyOption | /v4/supply-options | | | | | |
| Taxonomy | /v4/taxonomies | | | | | |
| UnitOfMeasure | /v4/units | | | | | |
| User | /v4/users | | | | | |
| Vendor | /v4/vendors | | | | | |
| WorkOrder | /v4/work-orders | | | | | set-status, cancel, hold, resume, assign |
| WorkRequest | /v4/work-requests | | | | | cancel |
| WorkTask | /v4/work-tasks | | | | | complete |
Fields#
Each data model lists the fields Makini fills from ServiceNow, in the same unified shape every platform shares.Maintenance#
Inventory#
Facilities#
Commercial#
Financial#
Parties#
Organization#
Collaboration#
Reference#
Add any other ServiceNow field to the unified model with a custom mapping, or reach the source data directly with raw data and passthrough.